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The expansion of our product portfolio has made it necessary to revise the whole structure of our product lines as well as the naming conventions for individual products. We will start a new series of high-quality wood veneer textures soon, for which the slightly unfittingly named "Wood - Volume One" has to make way. To hopefully prevent confusion, we have decided to discontinue our current flooring/parquett collection "Wood - Volume One" - at least as a physical product. The individual textures will still be available as download-only items though.
The following rules apply:
There are several possible reasons:
Sure! Please contact us, so we can negotiate the details.
Yes we do. Please contact us!
We accept payments by credit card, PayPal, bank transfer, cash-on-delivery and cheque. Which of these options are available to you depends on your country. The list of payments options is updated automatically to show only options that are available.
No problem, we will of course replace any damaged/unreadable disks as long as the following conditions apply:
Please contact us to report a damaged disk.
We ship via UPS, DHL Express and standard mail. Shipping times and rates vary accordingly. Please use our shop to get a precise quote. You don't need to create an account to get this information.
VAT (Value Added Tax) is a tax that is added to the value of a product when it is manufactured and is paid by the customer at the time of purchase.
An European VAT ID is an unique alphanumeric code released by each country to their citizens and organizations, see table below.
| Country | Local name | Abbreviation | Country code | Format |
|---|---|---|---|---|
| Austria | Umsatzsteuer-Identifikationsnummer | UID | AT | 9 characters, the first position following the prefix is always "U" - e.g. ATU99999999 |
| Belgium | BTW identificatienummer / Numéro de TVA | BTW-nr | BE | 10 digits, the first digit following the prefix is always zero ("0") - e.g. BE0999999999 |
| Bulgaria | Идентификационен номер по ДДС Identifikacionen nomer po DDS |
? | BG | 9-10 digits |
| Cyprus | Αριθμός Εγγραφής Φ.Π.Α. Arithmós Engraphḗs PH.P.A. |
? | CY | 9 characters - e.g. CY99999999L |
| Czech Republic | Daňové identifikační číslo | DIČ | CZ | 8, 9 or 10 digits |
| Denmark | Momsregistreringsnummer | CVR | DK | 8 digits, 4 blocks of 2 - e.g. DK99 99 99 99 |
| Estonia | Käibemaksukohuslase number | KMKR | EE | 9 digits |
| Finland | Arvonlisäveronumero | ALV nro | FI | 8 digits |
| France and Monaco | Numéro d'identification à la taxe sur la valeur ajoutée | No. TVA | FR | 11 digits, the first and/or the second value can also be a character - e.g. FRXX 999999999 |
| Germany | Umsatzsteuer-Identifikationsnummer | USt-IdNr. | DE | 9 digits |
| Greece | Αριθμός Φορολογικού Μητρώου Arithmós Phorologikoú Mētrṓou |
ΑΦΜ | EL | 9 digits |
| Hungary | Közösségi adószám | ? | HU | 8 digits |
| Ireland | Value added tax identification no. | VAT no | IE | 8 digits, the second can be a character and the last one must be a character - e.g. IE9S99999L (S = letter/digit/"+"/"*", L = letter) |
| Italy | Partita IVA | P.IVA | IT | 11 digits |
| Latvia | Pievienotās vērtības nodokļa (PVN) reģistrācijas numurs | PVN | LV | 11 digits |
| Lithuania | PVM mokėtojo kodas | PVM | LT | 9 or 12 digits |
| Luxembourg | Numéro d'identification à la taxe sur la valeur ajoutée | No. TVA | LU | 8 digits |
| Malta | Vat reg. no. | Vat No. | MT | 8 digits |
| Netherlands | BTW nummer | BTW nr | NL | 12 characters - e.g. NL999999999B99 |
| Poland | Numer Identyfikacji Podatkowej | NIP | PL | 10 digits, last one is a "control digit" |
| Portugal | PT - Número de Idenfificação de Pessoal Colectiva (NIPC) - Número de Identificação Fiscal / Contribuinte (NIF) | 9 digits | ||
| Romania | Cod de înregistrare în scopuri de TVA | CF | RO | 2-10 digits |
| Slovakia | Identifikačné číslo pre daň z pridanej hodnoty | IČ DPH | SK | 10 digits |
| Slovenia | Davčna številka | ID za DDV | SI | 8 digits |
| Spain | Código de Identificación Fiscal | CIF | ES | 9 digits, the first or the last value can also be a character - e.g. ESX9999999X |
| Sweden | VAT-nummer or momsnummer | Momsnr. | SE | 12 digits, of which the last two are always 01. |
| United Kingdom and Isle of Man | Value added tax registration number | VAT Reg No | GB | regular: 9 digits (block of 3, block of 4, block of 2 - e.g. GB999 9999 99); branch traders: 12 digits (as for 9 digits, followed by a block of 3 digits); government departments or health authorities: 5 characters starting with GD (e.g. GBGD999) or HA (e.g. GBHA999) |
That should be no problem. Please contact us.
Most likely, yes! Generally, we ship world-wide. If you can't find your country in the select box of the address form, this can have several reasons:
There are several websites which provide currency conversion, e.g. http://www.x-rates.com. Another quick way would be to use Google. Just enter 'EUR USD' as a search (substitute USD with your currency).